FAQ

How it works

Disc resurfacing is a professional rebuffering service that removes scratches and rebuilds the disc surface, which improves both playability and shelf life. Esource Parts is one of the few shops offering disc repair service in Canada, and we take all kinds of discs: DVD, HD-DVD, Bluray, CD, Wii, X-Box, X-Box 360, GameCube, Playstation, and CD-ROM.

  • Give Us Your Disc(s)

    Send us your disc through the mail or bring it to the warehouse. There’s no limit on how many discs you can have resurfaced.

  • We Resurface Your Disc(s)

    Our professional equipment resurfaces, cleans, and polishes your disc by removing 1/1000th of a millimeter from the playable surface in a matter of minutes. Cracks, warps, and foil damage are not reparable using this technology.

  • Get Your Disc(s) Back

    Repair times range from 5 to 10 minutes, depending on the type of disc and the amount of damage that needs repairing. You can wait for your disc(s) to be finished, pick it up at a later time, or wait a few days for us to ship it back to you.

Disc Repair Pricing

The cost of disc repair is:

$12 per disc (excluding Bluray)

$15 per Bluray disc

 

Ask about the discounts we offer on bulk disc repairs! For orders of more than 10 discs, please contact us to receive bulk purchase pricing

How to Care for a Disc

  • Handling

    Handle discs from the outer edge and center hole, avoiding touching the surface. Keep discs away from dust, dirt, moisture, sunlight and heat. Use a non-solvent based, felt-tip permanent marker to label discs and don’t use adhesive labels or write on the data side of the disc.

  • Storage

    Discs should be stored upright in plastic cases specified for discs. Always return the disc back to their case immediately after use and store them in a cool, dry, and dark environment to avoid exposure that could damage the disc.

  • Cleaning

    Spray dust and debris from the data side of the disc using compressed air. If dirt, grime, or fingerprints remain, wipe with clean cotton fabric moving outward from the center of the disc. Discs do not to be cleaned unless they’re malfunctioning, and excessive cleaning can permanently damage your disc.

Why Choose us?

  • Expertise

    With over 10 years of experience and 7,000 products repaired, there’s nobody you can trust more with your important and expensive devices. Our technicians know cell phones, tablets, laptops, and computers inside and out. They’ll diagnose your problem and fix it, usually on the same day.

  • All Repairs

    There isn’t much our technicians haven’t seen after nearly a decade of fixing your tech issues. We fix phones with cracked screens, laptops that won’t power on, and tablets that stop charging. It doesn’t matter how old you device is or what make or model – if it can be fixed, we’ll fix it.

  • Transparent Pricing

    We already charge the most competitive prices for all of our parts and accessories, but did you know that everything we sell is stocked in our inventory of over 10,000 skews? We don’t need to outsource parts, which means no hidden order or shipping charges are passed onto you.

  • Incredible Team

    We’re available from 10am- 6pm, Monday-Saturday, by phone or online, to take any requests you have about pricing, shipping, custom requests and more. Whatever the request, our team goes above and beyond to help our customers out… and it shows (just check out our reviews!).

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