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Privacy Policy



Your privacy is important to us. Esource Parts, which owns and operates esourceparts website ( is committed to protecting your privacy. This Privacy Policy applies to the website (“Site”) and governs collection of your information and usage. This Privacy Policy, together with our Terms and Conditions, provides an explanation as to what happens to any personal information that you provide to us, or that we collect from you. Please read this Privacy Policy carefully. By registering and creating an account with Esource Parts (“Esource Parts”) or using the website, you consent to the practices described in this policy. The term "you" or "your" or “User” or “Users” shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the Site. 




Esource Parts collects personally identifiable information, such as your first and last name, name of your Company, e-mail address, billing address, mobile/telephone/fax number, when you register on our website and access it; contact us, when you participate in questionnaires and surveys. 

Esource Parts also collects anonymous demographic information, which is not unique to you, such as your Postal/Zip code and country. We may also collect the following information: dates (not times) when connected to our service, choice of server location, etc.

You can post images of any shipments you have received which are defective, damaged, or received wrong. These images are used internally for evaluation purposes.

Protecting the privacy of children/minors is especially important. For that reason, Esource Parts, does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Website from users under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use the Website at any time or in any manner. If learns that personally identifiable information of persons below 13 years of age has been collected on the Website, then will take appropriate steps to delete this information. 




Esource Parts collects and uses your personal information to register your account, provide the required information to you, operate the website and also to provide the features of the Service and improve your experience. Esource Parts uses the personal information to identify you, know your preferences and your interactions with the site to allow you to customize your experience, date of last login, and to administer and to respond to your queries/ trouble shooting. We share the customer contact information with shipping courier companies which create shipment labels and provide shipping services. But, they have been prohibited from using this information for any other purpose. We also use your personally identifiable information to inform you of other products or services available from and its affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


Esource Parts does not sell, rent or lease its customer information to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail or provide customer support. As per Canada Anti-Spam Legislation, only when you opt-in/subscribe to our marketing email program, Esource Parts will send newsletters and marketing initiatives through Mailchimp and other service providers. If you provide your mobile number while registering on the Site, we send an SMS Text Message to the number provided by you, to update you once an order is placed and once an order is processed/shipped with its tracking information. However, we protect the users’ information and make sure it is secure. All third parties, whose services are used by Esource Parts, are prohibited from using your personal information except to provide these services to Esource Parts, and they are required to maintain the confidentiality of your information.

Esource Parts does not use or disclose sensitive personal information without your explicit consent. 




Esource Parts will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Esource Parts,; (b) protect and defend the rights or property of Esource Parts; and, (c) act under exigent circumstances to protect the personal safety of users of site, or the public. 


In the event of a change in control on account of a merger, sale, or acquisition of Esource Parts’s business, personal information may be exchanged. However, if such a transfer makes a material change to this Privacy Policy, we will notify you of any changes. You are free to discontinue the use of on account of change in this Privacy Policy.


USE OF COOKIES website may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. website uses "cookies" to help you personalize your online experience. Cookies also help us to improve the performance of the website and in marketing. website may also gather information such as IP address, internal session ID, user's domain, type of Internet browser, domain of Website. Such information will not identify you personally: it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. 

One of the primary purposes of cookies is to provide a convenience feature to save your time. While Session cookies are required for the website to function but are not used in any way to identify you personally; the purpose of permanent cookies is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.

We also use Google Analytics to collect information. Google Analytics are cookies used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited. To find out more about Google Analytics, please view Google Privacy Policy and Cookies & Google Analytics.





Esource Parts may transfer and store your personal information and submitted content that collects from you to a database on a server that is not connected to the internet and the transfer is done based on private ip between Database server and Web server. The data protection and other laws of each country differ. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy. By submitting your personal data, you agree to this transfer, storing or processing. We implement systematic processes and procedures for securing and storing data. Communication on the portal is strictly encrypted during transit.  

We collect payment information like bank details/credit card information when you register or when you use the site for any purchase of product or service. But, we do not store or maintain any customer financial information on our site or servers. We do not have access or cannot see this information with the exception of the last 4 digits of their credit card number if that was used to make the purchase.Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Esource Parts, for additional assistance.

Esource Parts makes every effort to secure any personal information submitted to us. We provide access to user data to only such employees who are assigned to render the required services. The transmission of information via the internet is not completely secure and therefore Esource Parts cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. 



Esource Parts may provide links to third-party websites including social media sites such as Facebook, Instagram, Twitter, on our website for your convenience to access information from those sites. These sites may collect information about you. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. You should review their privacy policies to learn more about how they collect and use personally identifiable information, before you use those sites. We are not responsible for the privacy policies or practices of third party websites.



We may allow service providers, advertising companies and ad networks, and other third parties to display advertisements on our website by way of images, banners, etc. These companies may use tracking technologies, such as cookies or web beacons, to collect information about users who view or interact with their advertisements. Websites of Advertisers have their own privacy policies which you should check. Esource Parts does not accept any responsibility or liability for their policies whatsoever, or the consequences of visiting such sites through the images and links provided in our Site, as Esource Parts has no control over them.



You can cancel your registration and terminate your account at any time. On termination of your account, your user name associated with the terminated account will not be available for use. However, your information may remain stored in archive on our servers even after the deletion or termination of your account as per the legal requirements of the territory where you are located. We will not sell, transfer, or use the information relating to the terminated account in any way.




Esource Parts will occasionally change/update this Privacy Policy to reflect company and customer feedback and to meet the changing needs of Esource Parts. We may notify you by posting a prominent announcement on our web pages. However, Esource Parts encourages you to periodically review this Policy to be informed of how Esource Parts is protecting your information.

As per Canada Anti-Spam Legislation and also US Anti-Spam Act, Esource Parts provides opt-out provision to enable you to stop receiving Commercial Electronic Messages. YOU MAY CHOOSE TO “OPT-OUT”/STOP RECEIVING OUR NEWSLETTER OR MARKETING EMAILS BY FOLLOWING THE UNSUBSCRIBE LINK INCLUDED IN THESE EMAILS OR BY SENDING AN E-MAIL TO




Esource Parts welcomes your suggestions and questions regarding this Privacy Policy. If you believe that Esource Parts, has not adhered to this Policy, please contact Esource Parts, by sending an email to or write to the following address. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Esource Parts

401 Traders Blvd East, Unit 9
Mississauga, Ontario
L4Z 2H8