FAQ

Letter Mail

Your item(s) will ship with our letter mail shipping option. Orders are typically processed, picked from the warehouse, and shipped within 24 hours of receipt.

Letter mail is sent via Canada Post and there is no tracking available for this shipping option. Typical delivery times are between 3 and 15 business days, but we cannot provide tracking nor guarantee delivery times after items have been received by Canada Post.

Please note that due to COVID-19, Canada Post is experiencing significant delays that may result in later delivery times. These delays are the result of changes across the operations of Canada Post in order to comply with national and local public health authority guidelines that keep you and your parcels safe.

If you have any questions or concerns about your order, please contact our friendly and professional team. We’re available on our live online chat system, by phone, or through email.

 

Telephone: 647-977-2049

E-mail: sales@esourceparts.ca

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