corona



Mar 24, 2020 5:00 PM

To our valued customers,

Following the announcement from Premier Doug Ford regarding the closure of non-essential businesses, we’d like to update you on how we will be proceeding. After a careful review of the guidelines set by the Government of Ontario, we have been assured that our business can remain open. As such, we will continue to take and ship orders, but with some small changes to do our part in preventing the spread of COVID-19.

As of March 24, our retail store is offering contactless pick-up. You can now place an order online and we will prepare the package and have it ready for you upon your arrival at our warehouse, as early as the same day. We are also fulfilling all of your online orders and shipping through our partners as quickly as we always have. As the supply chain reopens in other parts of the world, our stock is being resupplied multiple times per week and, if there’s something that you need and can’t find, we’re here to help you find it.

In an effort to protect their health and the health of the public, we have limited our staff to the minimum we require for packing and shipping your parts and accessories. Our working hours will remain the same. And, of course, we are continuing to take extra care in practicing hygiene and sanitizing all of our warehouse and retail equipment multiple times daily.

In this time of uncertainty, the entire team at Esource Parts is coming together to ensure that you have the parts and accessories you need. Our staff is available between 10 am and 6 pm, Monday to Friday, to answer any questions and address any concerns.

Thank you for continuing to trust Esource Parts with your most trusted assets.

If you have any questions or concerns, please reach out at any time.

Phone 647 977-2049
Email sales@esourceparts.ca



Mar 18, 2020 4:48 PM

To our valued customers, 

We would like to take a moment to address your concerns regarding COVID-19 virus and to what extent it affects your shipments. After careful consideration, we have decided to remain open for business and with a full staff. We will continue to ship all online purchases through our various courier partners at this time.

We assure you that Esource Parts takes this issue very seriously. We have implemented new processes and retrained our employees in regard to practicing hygiene and sanitizing all of our warehouse and retail equipment multiple times daily.

The entire team at Esource Parts is committed to helping you grow your business and build relationships with your customers. Thank you for continuing to trust Esource Parts with your most trusted assets.

If you have any questions or concerns, please reach out at any time.

Phone 647 977-2049
Email sales@esourceparts.ca