Apple estimates that an iPhone battery lasts for 400 charges, which is the equivalent of about two years of use.
It’s not uncommon to have problems with charging long before that milestone is reached. So, what do you do when you have an iPhone charging port not working?
Don’t panic. There are a few fixes you can try on your own before purchasing a new battery or charging port, and we’re going to tell you about each of them. Follow the instructions below and you might save yourself time and money.
Reset Your iPhone
If you bring your phone to an Apple tech, the first thing they’re likely to try is a hard reset. But you don’t have to go to Apple University to perform this at home.
How you hard reset your phone is going to depend on the generation and model of iPhone you use, but here’s a quick guide:
- iPhone 6s or earlier and iPhone SE (1st generation): Press and hold the Side and Home button until the Apple logo appears.
- Apple iPhone 7, iPhone 7 Plus: Press and hold the Side and Volume Down button until the Apple logo appears.
- iPhone 8 or later and iPhone SE (2ND generation): Press and release the Volume Up button. Press and release the Volume Down button. Then, press and hold the Side button until the Apple logo appears.
It can take as long as 20 seconds for a hard reset to happen. Make sure you’re pressing and holding the buttons for long enough when you’re trying to perform this at home.
Check Your Charging Hardware
Sometimes, the issue isn’t with your phone at all but with your charging hardware. This is why we recommend you check these next.
Examine your charging cable first. They’re prone to fraying, bent prongs, and other damage that makes them unusable. Even the lightning cables that Apple provides with the purchase of your phone are easily damaged.
If you see signs of damage, this could be the culprit. To be sure, swap your cable for a friend or family member’s cable. If your phone starts charging, then you know your charging cable is the problem and not the iPhone charging port not working.
The same goes for your wall adapter or a charging port on your computer. Plug the cable into a different wall adapter or a different charging port on the same or another computer.If the phone charges using a different adapter or port, you’ve found your problem.
Also, when you’re checking both the cable and the adapter, make sure the power outlet you’re using has power. Although this may seem obvious, we tend to have a certain spot where we charge our devices, and it’s quite possible that the outlet isn’t working.
Check That Your Charging Hardware is Apple Certified
The majority of the time, when it comes to charging, it’s your phone’s software that’s the problem, not hardware like the iPhone battery or charging port. The iPhone’s software decides whether or not the device you’re using to charge is compatible and will or will not charge accordingly.
Meaning that, although third party cables and chargers might be friendly on your wallet, they’re not always friendly to your device. Your best bet is to use Apple products on your Apple device, but it’s perfectly okay to use a non-Apple cable or charger, as long as it’s an Apple-certified product.
If your charging cable or wall adapter doesn’t have a “Made for iPhone” label on it, that could very well be why the iPhone charging port isn’t working. Try acquiring an Apple Certified cable and adapter and see if that little lightning bolt shows up on your screen.
Clean Your Charging Port
You throw your phone into your pocket, your purse, your backpack, and your car. Along the way, it picks up lint, dust, dirt, and other debris – and the charging port is the perfect place for all of that to hide.
That built-up gunk may seem harmless, but it could actually be preventing the charging cable from connecting to your iPhone. There are quite a few little connectors down there and if just one of them is blocked, it could be blocking your ability to charge.
You’ll need a flashlight to get a good glimpse inside your charging port.If you see debris in there, you’ll have to clean it out.
Don’t use compressed air to clear out the charging port because Apple doesn’t recommend it. Instead, use something that doesn’t conduct electricity, because that can damage the internal workings of your phone. A toothpick with a bit of cotton on the end, a toothbrush, or an anti-static brush will do the trick.
Try a DFU Restore
As we mentioned earlier, an iPhone charging port not working is usually a software issue. When your phone isn’t charging, there’s a chance that the software crashed in the background. If that’s happened, you might try a DFU restore to solve the software issue.
Keep in mind that if you attempt a DFU restore, you’re restoring your phone to factory settings. That means that all of your apps, contacts, photos, messages – literally, everything – will be lost. A DFU restore deletes everything, including software glitches that cause charging issues, so ensure you back up your phone before trying this.
iPhone Charging Port Not Working, Still? Bring it to Esource!
If you still have an iPhone charging port not working after these steps, then the problem is likely due to your hardware. That could mean your battery, or your charging port,are in need of replacement. The good news is, these can both be replaced.
Not only do we carry the highest quality and most competitively priced batteries and charging ports in stock for nearly all iPhone generations and models, we can do the repair for you, too. Contact our iPhone repair team here to get started.